Delivery guidance

سياسة الشحن

This shipping policy explains how JISOO Cosmetic handles delivery options, regional timelines, duties, tracking, and customer support for international skincare orders.

آخر تحديث

May 11, 2026

إشعار إقليمي

تقدم JISOO تجربة مخصصة للمنطقة في الإمارات العربية المتحدة وأوروبا وكندا وتركيا. قد تختلف المنتجات والعملة والضرائب وطرق الدفع والشحن والإرجاع وحقوق العملاء حسب المنطقة المختارة.

هذا المحتوى مسودة عملية لسياسات الموقع ويجب مراجعته قانونيًا قبل نشره كنص نهائي.

Where we ship

JISOO Cosmetic is preparing region-aware shopping experiences for Canada, Europe, Turkey, and the United Arab Emirates. Available destinations, carriers, and service levels may vary at checkout.

Some products may not be available in every region because of supplier, ingredient, import, labeling, or compliance requirements.

Delivery timing and tracking

Estimated delivery windows are shown during checkout where available. Timelines can change because of carrier capacity, customs review, address validation, weather, holidays, or local restrictions.

When tracking is available, order updates will be provided through account order history or customer support. TODO: add official carrier names and support contact details before final publication.

Duties, taxes, and delivery issues

Taxes, duties, brokerage, and import fees may vary by destination and checkout configuration. The checkout experience should be treated as the source for region-specific totals.

If a parcel appears delayed, damaged, or missing, contact JISOO Cosmetic support with the order number, shipping address, and any carrier notice so the team can review next steps.