Delivery guidance

배송 정책

This shipping policy explains how JISOO Cosmetic handles delivery options, regional timelines, duties, tracking, and customer support for international skincare orders.

마지막 업데이트

May 11, 2026

지역 안내

JISOO는 아랍에미리트, 유럽, 캐나다, 터키에 맞춘 지역별 경험을 제공합니다. 상품 제공, 통화, 세금 표시, 결제 수단, 배송, 반품, 고객 권리는 선택 지역에 따라 달라질 수 있습니다.

이 내용은 웹사이트 정책 초안이며 최종 법적 고지로 게시하기 전에 전문가 검토가 필요합니다.

Where we ship

JISOO Cosmetic is preparing region-aware shopping experiences for Canada, Europe, Turkey, and the United Arab Emirates. Available destinations, carriers, and service levels may vary at checkout.

Some products may not be available in every region because of supplier, ingredient, import, labeling, or compliance requirements.

Delivery timing and tracking

Estimated delivery windows are shown during checkout where available. Timelines can change because of carrier capacity, customs review, address validation, weather, holidays, or local restrictions.

When tracking is available, order updates will be provided through account order history or customer support. TODO: add official carrier names and support contact details before final publication.

Duties, taxes, and delivery issues

Taxes, duties, brokerage, and import fees may vary by destination and checkout configuration. The checkout experience should be treated as the source for region-specific totals.

If a parcel appears delayed, damaged, or missing, contact JISOO Cosmetic support with the order number, shipping address, and any carrier notice so the team can review next steps.